Josh Bersin Unleashed

Josh Bersin Unleashed

CFOs and CIOs Starting to Treat Enterprise AI Like Traditional Tech: Is It Cost-Effective, Does It Work, and What Are The Risks?

The fascination with AI's impact on jobs, layoffs, or magic is giving way to a pragmatic, traditional view on AI's cost, benefits, and risks.

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Josh Bersin
Aug 06, 2026
∙ Paid

Many years ago CIOs and CFOs considered enterprise systems as major capital investments, and we spent a lot of time looking at costs, operating models, return on investment, and implementation and change. I went through this with mainframes, ERP systems, and a flurry of new software tools in HR and other applications.

Along comes AI and we’re suddenly to…

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